Terms and Conditions

Introduction

These Terms and Conditions ("Terms") govern your use of the Market Assist platform ("we," "us," or "our") provided by Market Assist. By accessing or using our platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use our platform.

1. Acceptance of Terms

By accessing or using Market Assist, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. We may update or modify these Terms at any time, and such changes will be effective immediately upon posting. You are responsible for reviewing these Terms regularly.

2. Use of Our Platform

Market Assist provides a platform for buyers to order products from local sellers and connect with a market runner. You agree to use the platform for lawful purposes only and in accordance with these Terms. You may not use the platform to:

• Violate any applicable law or regulation.
• Engage in fraudulent activity or impersonate another user.
• Interfere with the proper functioning of the platform.
• Attempt to gain unauthorized access to other user accounts or systems.

3. User Account

To access certain features of the platform, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Product Listings and Orders

Product Listings: Market Assist allows sellers to list products for sale on the platform. Sellers are responsible for ensuring that their product listings are accurate and comply with applicable laws.

Order Placement: As a buyer, you may place orders through the platform. By placing an order, you agree to purchase the products at the listed price, including any applicable taxes or fees.

Order Cancellation: Orders may be canceled under specific conditions outlined in the platform's cancellation policy.

5. Payments

All payments for products and services on the platform are processed through secure payment gateways. You agree to provide accurate payment information and authorize us to charge the applicable amounts for your orders. Payment methods accepted may include credit/debit cards, mobile wallets, or other options specified on the platform.

6. Market Runner Services

Market Assist connects buyers with market runners who assist with sourcing products. Market runners are independent contractors, and their actions are not the responsibility of Market Assist. Market Assist is not liable for any issues arising from market runner services, including but not limited to delays, damages, or errors in sourcing products.

7. Prohibited Activities

You agree not to engage in any of the following activities:

• Violating any laws or regulations.
• Misleading or defrauding other users.
• Engaging in any activity that disrupts the platform's operations.
• Posting or transmitting harmful or illegal content, including viruses or malware.
• Attempting to reverse engineer or tamper with the platform’s software or services.

8. Termination of Account

We may suspend or terminate your account if you violate these Terms or engage in any activities that are harmful to the platform or other users. You may also close your account by following the instructions in your account settings.

9. Intellectual Property

All content, features, and functionality on the platform, including text, images, logos, and trademarks, are owned by Market Assist or our licensors and are protected by intellectual property laws. You may not use any of our intellectual property without our prior written consent.

10. Disclaimers and Limitation of Liability

Market Assist is provided "as is" and "as available." We do not guarantee that the platform will be error-free or available at all times. We disclaim all warranties, express or implied, to the fullest extent permitted by law. In no event shall Market Assist be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

11. Indemnification

You agree to indemnify and hold Market Assist, its affiliates, employees, and agents harmless from any claims, damages, or expenses arising from your violation of these Terms, your use of the platform, or your interactions with other users.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the competent courts of [Jurisdiction].

13. Privacy Policy

By using Market Assist, you acknowledge and agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more information.

14. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting, and we will notify you of any significant changes. Your continued use of the platform after such changes will constitute your acceptance of the revised Terms.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

• Email: support@marketassist.com
• Address: Level 3, 2 Balogun Street Lagos Island
• Phone: +234 904 254 4722