Privacy Policy

Introduction

At Market Assist, we value and respect the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using Market Assist, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Identifiable Information (PII): When you sign up for Market Assist, we may collect your name, email address, phone number, billing and shipping address, and payment details.
• Account Information: Username, password, order history, preferences, and other details related to your account.
• Transaction Data: Information about purchases made through Market Assist, such as order details and payment information.
• Usage Data: Information on how you use our platform, including pages you visit, your IP address, and browser type.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide, operate, and maintain Market Assist.
• To process transactions and deliver products you’ve ordered.
• To communicate with you regarding your orders, inquiries, or customer service requests.
• To personalize your experience and provide recommendations based on your preferences.
• To send you promotional emails, newsletters, or special offers (if you’ve opted in).
• To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our platform and fulfill your orders. These third parties include:

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Market Assist. These technologies help us understand how you interact with our platform and can be used to track your preferences or offer personalized content.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our platform.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete the personal information we hold about you.
• The right to object to or restrict the processing of your personal information.
• The right to data portability.
• To exercise any of these rights, please contact us at support@marketassist.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we will notify you of any significant changes through email or other communication methods.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: support@marketassist.com
• Address: Level 3, 2 Balogun Street Lagos Island
• Phone: +234 904 254 4722